Security & Privacy

Use of information

Screwfix Appliances respects your privacy. We will not provide your information to any other company without your consent, and you can unsubscribe at any time.

Depending on your response to the Data Protection questions, your personal details may be used, in analysis at an anonymous level by Screwfix.

If you wish to review any of the data protection choices that you have previously made, please telephone 0871 641 1461.

Our safe shopping guarantee

Safeguarding your information

We accept internet orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, for example, 3.0 version or higher of Explorer and versions 3.02 or higher of Netscape. This means you cannot inadvertently place an order through an unsecured connection.

A secured connection means that your information is encrypted during transmission to us, ensuring that your information remains secure at all times.

Verified by Visa & MasterCard SecureCode

We take the security of your payment card very seriously. To support our current processes we have introduced Verified by Visa and MasterCard SecureCode.

What are Verified by Visa and MasterCard SecureCode?

Verified by Visa and MasterCard SecureCode are new security programmes designed especially for customers who shop online to give added security. They allow you to create your own password, which only you will know, to use every time you shop online using these cards.

How do they work?

You need to register each card with a password. You only need to do this once, then whenever you use the card to shop online you will be asked to enter the password when you check out.

What do I need to do to register?

If your bank operates a secure authentication policy and you have not previously registered you may be requested to do so within the checkout process. To register your payment card you need to click on "Activate now" and complete the details requested. You will be asked to create a password. Using a secure link your bank will verify these details; the information is not kept or visible to www.screwfixappliances.com. Whenever you shop online in the future using your registered card, you will be asked for your password. If your password matches, the purchase will be confirmed.

Still prefer not to order via the Internet?

If you prefer to order by phone, please feel free to call us on 0871 641 1461, and our helpful staff will be happy to process your order for you. Our Call Centre opening times are Monday - Saturday 8am to 8pm, Sunday 10am to 4pm.